How to Fest (Virtually)
The Virtual Festival Explained
The festival has moved online this year in response to COVID-19 and the need to socially distance. We know this may be your first experience attending a Virtual Festival. Here’s how to make the most of your experience.
1. Choose What to Experience
First, explore all that is happening during the festival and decide what you want to attend.
Films on Demand
Panels & Workshops
2. Decide How To Participate
Once you’ve decided what you want to do, you can choose individual tickets, passes to experience more of the festival, or become a member to both support and experience the festival and our year-round programming.
No matter which you choose, your access to the festival will begin on the noon, Monday, November 30th and end at midnight on Saturday, December 12th.
3. How to Watch & Join
After you purchase your pass, you’ll immediately see a link to access the Elefest Online viewing portal (virtual.goelevent.com). You will also receive an email with your invitation to join the viewing portal.
You may be asked to set a password on the viewing portal. Whenever you return to the viewing portal or login with the password you created, you’ll have access to all the films your pass grants you access to.
You are always welcome to visit the virtual events listing on Elevent–any passes and tickets you have will direct you to the viewing portal as well. At the top, you will see your own link as a passholder. Just click to start watching.
After you buy tickets, if your film or event is immediately available to watch or join, you will see a button that takes you there. You’ll also receive an email with a button you can click to join.
The button you’ll see after purchase
The virtual access email you will receive after purchase.
If you buy tickets in advance, but the film or online event isn’t yet available–great! One hour before the event becomes available, you will receive your virtual access email and Join button.
Don’t want to wait for the email? No problem–visit the virtual events listing on Elevent or your Order History–any tickets you already have will direct you to the view or join page for that film or event.
Where to Get Help
If you have any pre-purchase questions or need help confirming your online purchase, you can chat with us live by clicking on the blue bubble towards the bottom of the screen.
If you need help watching or joining an event on your home devices, please first review this FAQ. If this doesn’t resolve your problem, please initiate a live chat and we’ll help you troubleshoot the issue.